We reply within 7 days — usually much sooner.
Email ken.eynon@kelt.com with any question, bug, or request.
How do I connect with my partner? One of you creates a space and shares the invite code shown in Settings. The other enters that code. Both of you need to be signed in.
Why can't I see my partner's answer? Answers unlock only once you have both answered that prompt. That is deliberate — it keeps you from being influenced by their response.
I'm not getting notifications. Check Settings → Notifications inside the app, then iOS Settings → Kindred → Notifications. Each alert type can be switched on and off separately.
How do I report something upsetting? Press and hold, or use the report control, on any note or revealed answer. We review every report within 24 hours. You can also leave the space immediately, which ends all contact.
How do I delete my data? Settings → Delete account permanently erases everything you have written, across every space. It cannot be undone.
To report a user or content urgently, email ken.eynon@kelt.com with the word "REPORT" in the subject line.